services and facilities
services and facilities

Tourist Services

Tourist Services locates at MTR Admiralty Station, Hong Kong West Kowloon Station , Airport Station and Hong Kong International Airport offering variety of MTR Tickets, MTR Souvenirs, Theme Park Admission Tickets, hotel reservation*, sightseeing tours* (Hong Kong, Macau and the Mainland of China) as well as answering general customer enquiries. Welcome to visit Tourist Services to obtain a wealth of information related to MTR and travel, which help you to plan your journey.

* Selected Tourist Services only

Tourist Services - Admiralty
Address Shop No. 24, MTR Admiralty Station (next to Exit B)
Opening Hours 8:00 a.m. - 8:00 p.m. (Mon - Sun)
Enquiry (852) 2922 4800
Product and Services MTR Tickets and Souvenirs
  • MTR Souvenirs
  • Ngong Ping 360 Souvenirs
  • Intercity Through Train Tickets

Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
Tourist Services - HONG KONG WEST KOWLOON
Address Level B2 and Shop B2-13, Arrival Concourse, Hong Kong West Kowloon Station
Opening Hours 8:00 a.m. – 8:00 p.m. (Mon- Sun)
Enquiry (852) 3971 0118
(852) 3971 0086
Product and Services MTR Tickets and Souvenirs
Theme Park and Attraction Tickets
  • Ocean Park Tickets
  • Hong Kong and Shanghai Disneyland Park Tickets
  • Peak Tram Sky Pass (The Peak Tram + Sky Terrace 428)
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
  • Madame Tussauds Hong Kong Tickets
  • Sky 100 Tickets
  • Macau Tower Tickets and other Macau attraction tickets

Other Travel Related Products and Services
  • Hotel Reservation in Hong Kong, Macau and the Mainland of China
  • Sightseeing Tours in Hong Kong
  • Dukling Harbour Cruise
  • Open Top Bus
  • Ferry Tickets to Macau and the Mainland China
  • Air Ticket Reservation
  • Prepaid Sim Card
Tourist Services - Airport
Address Counter 1:
Level 5, Arrival Platform, MTR Airport Station
Counter 2 & 3:
Level 5, Arrival Hall A and B, Terminal 1, Hong Kong International Airport, Lantau Island, Hong Kong
Opening Hours 10:30 a.m. - 7:00 p.m. (Mon - Sun)
Enquiry (852) 2368 6627
(852) 2780 0323
(852) 2780 0707
Product and Services MTR Tickets and Souvenirs
Theme Park and Attraction Tickets (Available at Counter 1 only)
  • Ocean Park Tickets
  • Hong Kong Disneyland Park Tickets
  • Peak Tram Sky Pass (The Peak Tram + Sky Terrace 428)
  • Ngong Ping 360 Cable Car Ticket Redemption Vouchers
  • Madame Tussauds Hong Kong Tickets
  • Sky 100 Tickets
  • Macau Tower Tickets and other Macau attraction tickets

Other Travel Related Products and Services (Available at Counter 1 only)
  • Hotel Reservation in Hong Kong, Macau and the Mainland of China
  • Sightseeing Tours in Hong Kong, Macau and the Mainland of China
  • Ferry Tickets to Macau and the Mainland China
  • Sky Shuttle Helicopter Booking
  • Air Ticket Reservation
  • Prepaid Sim Card